Keys To Creating A Customer Service Enviornment

Where does good customer service begin? Is it with the employee who is on the floor or on the phone with the customer? The employee who interacts regularly with customers is an important part of customer service, but good customer service is much more than that. A company must have the proper mindset and environment among all its employees. And it must begin at the top and permeate all levels of the organization. There must be a sustained environment dedicated to providing the best customer service possible.

A business will not be able to sustain good customer service if the working relationships within the company do not also foster respect and consideration. If managers are not directly dealing with the customers, with whom are they interacting? In many cases, with the staff members they are leading. And if employees are treated poorly by management, are they inclined to provide good customer service? Not likely. An environment that fosters customer service comes from the top down.

Add customer service training to this foundation of a positive, affirming environment and the result will be exponential. There are a few other points to consider in building a company-wide environment of quality customer service:

Get HR involved Hiring managers need to be on the same page and know what skills and attitudes are valued by the organization. Part of the skill of providing good customer service may be born not made, in other words, hire those who are predisposed to providing good customer service.

Tell them what you want Even employees with the proper attitude and natural disposition need to be trained to the companys standards and expectations. Treat them with respect, and train them so they have the tools to provide the customer service that will make your business stand out.

Put it in writing What is the vision for your company? What are its goals, and what do all employees need to do to help the company realize those goals? Write a mission statement. Perhaps, if it is lengthy, distill it into a company motto that is easy to remember, understand and follow.

Give a little leeway There is a danger in being too rigid and rule-driven. Once you have the service environment in place and employees have been trained to provide good customer service, allow them the freedom to build successful customer relationships within the framework you have provided.

Carry on If your employees truly feel empowered and appreciated, there is no stopping them. Anyone can hit a snag along the way, but if you use those as learning experiences and soldier on, there is no telling how far you can go.

What it all boils down to is that everyone wants to feel valued and appreciated the customer for his business, as well as the employees who are the face of your organization. Develop that true customer service-oriented environment throughout your company and it will be a place where employees look forward to coming to work and satisfied, repeat customers are assured.

A Broader Outlook On Indian Chemical Industry

India has achieved considerable progress in production of chemicals. And with slash in tariffs, Indian chemical companies with well-built systems and structured operations are likely to be benefited further.

It is not only countrys oldest industry, but the Indian Chemical Industry has been contributing to Indias growing economy in a phenomenal way. It may be hard to believe, but the industry serves the basic need of many different industry verticals like natural gas, water, oil, metals, minerals, air, oil, etc and all these verticals eventually bring into marketplace an array of products, almost 70000 products, to be precise.

Today, India has achieved considerable progress in production of basic organic and inorganic chemicals, pesticides, paints, dyestuffs and intermediates, petrochemicals, fine and specialty chemicals and toiletry product segments. And with slash in tariffs, Indian chemical companies with well-built systems and structured operations are likely to be benefited further. The companies manufacturing highly valued chemicals, and who are compliant of industrial quality standards, can make their mark not just in India but even in the overseas markets as well.

In Indian context, the rise in disposable income has led to improved chemical consumption. This has aided countrys GDP climb further, from 9% to 13%. In an attempt to make the industry more progressive and flourishing, the government of India has introduced a slew of policies and special economic zones centering on the petrochemical sector. Furthermore, several manufacturing companies are focusing on expansion plans in the coming years.

Chemicals and chemical products influence our lives in a significant way. Be it donning synthetic clothes, or consuming drugs, or when it comes to using thermoplastic furniture at homes and offices, chemicals have become a way of life in this fast-changing world. In addition, the industry plays a pivotal role in agricultural and development sectors. Some of the other sectors, like engineering, automotive, consumer durables and food processing also depend on this sector in a big way.

The industry is on a high growth trajectory. The industry, through a series of efforts is expected to achieve USD 100 billion in the upcoming years. The industrys contribution to the Indian manufacturing sector is almost 17.6 percent. Since the ages, Indian chemicals have been traded and today imports stand at USD 7.92 billion and exports at 5.95 billion. And now with the onset of liberalization and globalization, the Industry is on a major expansion spree. The industry today is into manufacturing wide range of goods including fine and specialty chemicals, drugs and pharmaceuticals, dyes and pigments, agrochemicals and fertilizers, pesticides, plastics and petrochemicals etc.

However, Indian chemical industry is yet to makes its presence felt in a big way in the international markets.

Fast-facts on Indian chemical industry

Highly fragmented

Operates at the micro level.

Increased per capita consumption level has put the industry on fast-track

Higher cost of capital, import duties and power, making it less competitive in the international markets.

Very little spotlight on Resource & Development

Presence of many multinational companies

Big players in bulk chemicals. Presence of small and big players in fine and specialty chemicals.

Major Segments

The Indian Chemical Industry has following major segments:

* Petrochemicals

* Inorganic Chemicals

* Organic Chemicals

* Fine and specialties

* Bulk Drugs

* Agrochemicals

* Paints and Dyes

Petrochemicals

Petrochemicals form the biggest category in the chemicals, and it is also one of the fastest growing sectors. The segement is into producing basic chemicals like Ethylene, Propylene, Benzene and Xylene etc, intermediates like MEG, PAN and LAB etc., synthetic fibres like Nylon, PSF and PFY etc, polymers like LDPE/HDPE, PVC, Polyester and PET etc, synthetic rubber like SBR, PBR etc. The key players include: Reliance, IPCL, NOCIL, Haldia and GAIL etc.

Inorganic Chemicals

At present it is worth US$ 2.5 Billion industry. The segment concentrates on the production of caustic, chlorine, sulphuric Acid etc. The inorganic chemicals are commonly used in detergents, glass, soap, fertiliser, alkalies etc. However, the industry is encountering stiff competition from international players, when it comes to catering to the requirements of the local markets.

Organic Chemicals

It is reportedly 1billion dollar industry and includes an array of chemicals. Most of the companies manufacturing organic chemicals can be found in western India.

Fine Specialties

The fine specialties segment is highly fragmented, with sizeable number of big players. However, all these players operate on low volume and high price margin. It is one of the fastest growing sectors with market around US$80 million p.a. And many big and small Indian companies form part of it. The major end user segments include: Textile, Leather, paper, detergent, rubber, paints, polyester, oil and gas etc.

Bulk Drugs

Bulk Drugs have a large market in India and in the outside world. Out of the 475 drugs used, 425 are locally procured. There are around 350 units in the organized sector, while there can be many more in the unorganized sector. Bulk drug production is concentrated in the areas around Bombay, Ankleshwar, Hyderabad Madras, Chandigarh.

India has very strong base in reverse engineering, molecular chemistry and patents on processes and not just on products. Major players in India in bulk drug category include: Ranbaxy, Dr. Reddy's, Cheminor, Shasun, Cipla, Lupin, IPCA, Sun, Aurobindo, Kopran, Cadilla, Wockhardt, etc. It is a well-acknowledged fact that most of the bulk drug companies are Indian companies while those into formulations are primarily MNCs.

Agrochemicals

India being an agricultural dominated country, it is obvious that the country is a major user of agrochemicals; nonetheless, the average Indian consumption is reportedly low i.e., 1/20th of world average. The segment has been witnessing a growth of 10% pa and has registered revenue worth US$800 million. Consumption of the crop varies depending on the crop and region. Cash crops like sugarcane, tobacco etc. consume large amount of pesticides, almost over 60%. Major agrochemicals exports include: Insecticides, Fungicides, Herbicides, Weedicides, Rodenticides, and Fumigants.

Paint and Dyes

Indian dyes are in demand world over, thanks to ban on production of dyes in developed nations due to the reservations related to pollution. Dyes are principally used in Paints, Inks, Textiles and Polymers. The total market of paint and dyes is almost US$ 1 Billion, and the growth rate is almost 12%. In addition, the marketplace is highly fragmented. There are about 25 large and medium players, which cover 50% market share, while 2000 other organized players contribute next fifty percent. Moreover, the per capita consumption is very low in India(400 gms) as opposed to the developed countries(15 kgs).

Overseas Trade

In the early 1990s, India was more into importing of chemicals; however, with the setting up of large scale petrochemical plants like Reliance, etc exports have improved. Even exports of bulk drugs, pharma, pesticides, dyes and intermediates have climbed up.

The overall performance of Indian Chemical Industry has been good in the domestic markets; however, in the international markets the industry it is yet to make its presence felt in a significant way. And factors like recession and crises in the Middle East have had a poor impact on the manufacturing and export sector of the industry.

The International Council of Chemical Associations (ICCA), an association that consists 80% of the world manufacturers of chemicals has announced its support for a new round of multilateral trade negotiations in the World Trade Organization.

ICCAs main concerns include: removal of chemical tariffs, management of anti-dumping practices, making simpler the custom processes and full execution of TRIPs agreement. While management of anti- dumping practices would profit India, the tariff-free world would lead to stiff competition

Road ahead

Highly developed technology, in-depth research capabilities, backward and forward linkages, development of domestic capacity to decrease the dependence on imports are some of the crucial factors that need to be taken into consideration. Nowadays, safety, health and environment protection issues have become the major-talking point in almost all industries and even in the Indian chemical industry too. The Indian chemical manufacturers are addressing the issue on a war-footing.

Made-from-india.com is a leading B2B portal from India, and has listed on its portal, some top manufacturers, exporters and suppliers of varied chemical products.

Environmental And Social Standards In The Fashion Industry

Environmental, social and ethical pressures on the global textiles and fashion sector emerged in Europe in the early 1980s. The main driver was consumer concern over the safety of the materials. However in parallel with this trend, a minority group of ethical consumers demanded chemical-free and low environmental impact clothing and fashion goods. This resulted in the European and later the US organic labeling system being extended to include criteria for clothing and textiles, such as organic cotton. As of 2007, the sector was the fastest growing part of the global cotton industry with growth of more than 50% a year. With reference to safety standards, primarily addressing consumer concern over chemicals in textiles, the Oeko-Tex standard has become highly popular in the industry. Although unknown to consumers, It tests for chemicals such as flame retardants in clothes and categorizes goods according to their likely exposure to humans (e.g. baby clothes must adhere to the strictest standards for chemicals). Thus the issue of chemicals in clothing has become largely one of liability risk control for the industry with the consumers obviously expecting products to pose no risk to their health. Organic and eco fashion and textiles attracts a far smaller, but fast growing group of consumers, largely in Western Europe and Coastal US.

Of far greater concern to the global fashion sector is the issue of worker welfare. The issue was highlighted by pressure groups such as Global Exchange in the US targeting Levis and Nike and others.
In the late 1980s and early 1990s anecdotal evidence began emerging from labor activists in the US and Europe concerning the supply chains and overseas factories of leading US and European multinationals. A key target was the world's leading maker of denim jeans Levi Strauss, but more significantly Nike, the world's largest sports shoe marketing firm. Global Exchange launched its Nike Anti Sweatshop campaign, focusing on the firms sourcing in China and Indonesia.

Issues included child labor, minimum wages, working hours and employee benefits. Activists argued that such issues should not differ too widely from standards mandatory in the West, while Nike argued at the time that differing national economic and social conditions dictated different standards globally. A good deal of negotiations and stakeholder meetings led to a generally accepted code of practice for labor management in developing countries acceptable to most parties involved. The SA 8000 emerged as the leading industry driven voluntary standard on worker welfare issues. SA 8000 supporters now include the GAP, TNT and others and SAI reports that as of 2008, almost 1 million workers in 1700 facilities have achieved SA 8000 certification. Such a certification requires investment in the process but also more significantly in changing labor practices such as wage structures. It is clearly being driven by large US and European multinationals that may require certain suppliers to gain certification.

The Fair Trade movement has also had a significant impact on the fashion business. The standard combines a number of ethical issues of potential concern to consumers environmental factors, fair treatment of developing country suppliers and worker welfare. The Fair Trade label has show explosive growth.

Albeit on a very small scale and not always at the top end of the fashion industry, many niche brands have emerged which promote themselves primarily on sustainability grounds People Tree in the UK states that it creates Fair Trade and organic clothing and accessories by forming lasting partnerships with Fair Trade, organic producers in developing countries. Leading fashion journal Marie Claire ranked its top 10 eco brands in a recent issue. The key issues remain chemicals in clothing (certified by organic and Fair Trade labels), worker treatment (certified by SA 8000 and Fair Trade) and increasingly mainstream environmental issues such as climate change. The Carbon Reduction Label verifies a products cradle-to-grave carbon footprint, although is not specific to clothing. Mainstream brands such as Louis Vuitton, Gucci, H&M and Zara have been slower to make firm commitments on the full rage of ethical issues due to the difficulties of switching their supply chains and products lines completely in favor of organic or Fair Trade certified or other standards and norms. They are however, moving slowing to ensure they capture the market if it becomes significant the worlds largest fashion brand Louis Vuitton recently acquired a small eco fashion label. It is clear, however from the example of Nike and Levis, however that certain issues are here to stay, such as a demand by Western consumers that leading brands manage the issue of worker welfare in their supply chain properly.

Why Smartphones Are Popular

Cell phones have gained considerable popularity in the world. It is not surprising that it is the one gadget that accompanies more and more people. While many people still use cell phones as originally designed for making and receiving calls, a greater segment of society is beginning to see it as an instrument for productivity. For this reason, cell phones are constantly evolving to meet the new demands of society

Cell phones have over the years evolved into minicomputers or smartphones. For example, in 2008 for which data was available, out of the 1 billion camera phones shipped, smartphones which currently represent the high-end of the cell phone market, made up about 10% of the market or about 100 million units. Current smartphone brands on the market include BlackBerry, iPhone, Palm, Nokia and Samsung. These products are an- Internet-connected multimedia devices with a multi-touch screen or a sliding keyboard. The phones may function as a camera phone, portable media player, GPS navigator, and an internet client: with text messaging, email, web browsing and local Wi-Fi connectivity.

Interestingly, the rise in sales of smartphones will come at the expense of declining cell phone sales, currently 90% of the market. The bourgeoning of the smartphone market is much about the new technology as it is about the consumer. The smartphone- basically a pocket computer with cell phone capability-allows people to carry information and to access it everywhere they go. Just as portable lap top computers permitted desk-top users freedom of mobility, the smartphone allows its users the function of a desk-top PC with the portability of a laptop, and the utility of a cell phone.

It is to be expected that in every economic down turn people will shy away from luxury consumer spending such as the purchase of a smartphone. Rather, more and more people are opening up their wallets to smartphones. To be sure, the sales of iPhones, Blackberrys and other smartphone models are rising rapidly. It is estimated that smartphones will grow by 25% this year alone. Other new models have either come on the market or are expected to be launched during the course of this year. These new additions will certainly help to fuel the popularity and growth of the smartphone industry.

For a growing segment of the population, the social expectation is that one must stay connected and be reachable almost instantly by voice or email. The smartphone gives people that dual ability to stay connected, and therefore they can justify the cost of buying a smartphone. Smartphones are also seen as a status symbol. Just as it became socially unacceptable in the late 1990s not to have an email address, it will become increasingly unforgivable in the next several years not to communicate via smartphone.

The demand for smartphones can be attributed to the fact that they are perceived as being tools to enhance productivity in a society which is constantly on the move. Indeed smartphones were introduced to address a given market segment. For example, the RIM BlackBerry initially focused on enterprise/corporate customer email. Interestingly, it was the introduction of less business-oriented phones first by Blackberry that scored a hit with the general public and led to the widespread use of Blackberry which doubled its customer base from last year to 25 million. The smartphone wave is continuing to gain momentum, and although sales are rising fast, smart phone sales still account for only 25% of the total cell phone shipments this year in the US. However, the launching of new smartphones together with software offerings from companies such as RIM , Nokia, Apple, Microsoft, Google and others this year, smartphones will continue to make considerable inroads into the cell phone market.

Currently, smartphones are not cheap by any long shot. The handsets even with discounts from the wireless carriers typically cost a few hundred dollars, with the high-end going for several hundreds of dollars. Their data and calling service plans are typically up to a hundred dollars per month. One of the keys to lowering prices in the long-term is the breeding of vigorous competition among the brands. But considering that the market for smartphones is large, new entrants may find it expedient to identify a niche in the market rather than compete with the more established brands. However, the best avenue to making smart phones affordable to consumers is through innovation in smartphone technology that allows users to call and to connect to the internet no matter where they are at very reasonable cost.

It cannot be denied that even regular cell phones are getting smarter, and it's only a matter of time before all cell phones have the advanced levels of functionality associated with today's smartphones.

Electronic Adverse Events Reporting What Does It Mean To You

As new regulations and legislation regarding eMDR (Electronic Medical Device Reports) and eMDV (Electronic Medical Device Vigilance Reports) have been forming, medical device companies have been scrambling to get a handle on how exactly to act. Being inundated with lengthy documents and incomprehensible jargon certainly does not make the task any easier. Without a compliance handbook many misconceptions have formed in the confusion and even more companies hardly know where to begin. With a few tips, some shared knowledge and helpful resources, we are here to help.

The first and most important compliance issue deals with reporting MDR information. Unbeknownst to many, every regulatory agency offers their own reporting tools, completely free of cost, and separate from paper submissions. In the US, companies can access the FDAs reporting tool online, enter their MDR information, and electronically submit. Following the submission, the FDA will then acknowledge receipt of the file, and inform you of whether or not it has been accepted. In the event that your data is not suitable, you will then have 30 days to resubmit a revised copy of the MDR information.

Ironically, where in most situations electronic reporting would be preferable to paper submissions from any angle, the FDAs electronic submission system actually requires more work and introduces new opportunities for rejection of the MDR data. In an effort to combat the less than ideal reporting systems regulatory agencies have to offer, companies have begun to implement their own commercial systems to submit MDR information. In many cases these systems have proven effective in reducing risk by generating and submitting compliant reports, and they have in turn cut costs. Paper submission may appear to be a cost effective option but when considering the manpower, time, and lost productivity that it incurs, an eMDR system is typically preferable. Instead of weighing the costs of paper MDR submissions to manual systems provided by regulatory bodies, compare the costs and benefits of regulatory manual eMDR and automated eMDR. The results may be surprising.

Chinese Silver Commemorative Coins - People And Events Immortalized In Silver

If you are a coin collector and are particularly fond of brilliant, uncirculated silver coins then most likely you will be interested in Chinese Silver Commemorative Coins. These coins are typically minted for collection purposes as well as memorial pieces in honor special events and people that have made a difference or a great impact in the country of China.

For instance, to commemorate the Beijing Olympics, Chinese coins were made and designed just for that purpose. Other countries have also recognized the great thing about Chinese coins, especially Australia, Somalia, Singapore, and the Isle of Man, so coinages were prepared and different gold and silver coins are now circulating the markets today that contain the Chinese zodiac on one side and the partnering state's countrywide symbol on the other.


These coins, depending on the weight, the design, and the precious metal content, can either be reasonable ( RMB 3 to US $10-15) or expensive ( sometimes over one hundred to one thousand dollars) because of its rarity and the history that go with it. If you have an interest in picking up Chinese Silver Commemorative Coins, you'll be able to find a lot of original pieces or series online in merchant websites like Amazon and Ebay.

If you're searching for for those with the Chinese zodiac or the Giant panda in them, all you have to do is just search through Google and Yahoo and you'll be ready to find the set or piece to finish or add to your collection. There's sure to be a seller or coin dealer that will have the coin or series you want to finish your private collection.

If you're a seller of coins, you will also milk this opportunity by selling your own set of Chinese silver and gold on the internet. Particularly if they're Chinese Silver Commemorative Coins, you're bound to be showered with all types of offers from coin enthusiasts all around the world.

You can find great prices and selection on the fabulous Chinese Silver Commemorative Coins at: ==> ChineseSilverCoins.com

Texting Promotion - As An Internet Boon To The Text Society

If you are a nave to the new age technology then Text Promotion is ready to guide you with its text. You would be generally coming in contact of few people who are busy in texting day and night. Besides this, texting has become the boon for the businessman and entrepreneurs. So, you have to keep in mind the value of texting as you need to push your reader off to the fence one way or another. You have to just call for AIDCA acronyms simply mean attention, interest, desire, conviction, and action providing readers with new themes to gain profit.

You can effort to make readers attracted towards your service with the help of SMS advertising that is nothing but context based target marketing. Ads only go to the right people possessing the correct tendency to purchase your products or services. This can be achieved with e help of Text Message Business integrated into planned advertising campaigns for example 90210 texting. It is efficient because of its cost-effective and time based features.

Text Advertising is the method of flaunting the contextual relevancy between an advertiser's brand and online content in order to promote online products like movies and TV programs. Besides this, relevant keyword is linked for the appearance of the online content matching the advertiser's ad, whereas the Mobile Marketing Association in 2008 approved that 89% of companies have to use text and multimedia messaging to reach their audiences desire with nearly one third planning to spend more than 10% percent of their marketing budgets on Text SMS Advertising in the Text SMS Marketing medium.

The basic needs of businesses are to provide instant profit that can be given to reader. This profit can be enhanced cost-effective services or by providing offers. This is necessary because the emails are ready to go into the junk filters as it opens also after a long period of time, whereas printing is quite expensive. Moreover, Texting offers are the best tool to attract the customers as business requires convincing power for welfare of you with add-on features.

Utopian Society Is Not Ideal

Among the discoveries that occurred then was that of the New World by European explorers, and the curiosity concerning these voyages of exploration plus the advent of the printing press meant that printed records of the Renaissance explorations were [soon] everywhere available, and thus Utopia as a product of this exploratory context is undeniable. This is apparent in that its central character is a sailor and that his impressions of the imaginary island of Utopia constitute most of Mores text, which is a cross between travel narrative and social satire. The above quotation from Utopia depicts the Utopian lifestyle, one that has benefits and drawbacks, and the references to work, corruption, and poverty highlight key aspects of any debate considering whether or not one would like to live in Mores Utopia.

The above extract begins with the lack of distractions that might otherwise keep Utopians from their work, but the use of evading and usual convey the familiarity and routine that accompanies employment in Utopia. Everyone has a job, which is a comforting thought in light of the levels of unemployment and the resultant poverty existing in sixteenth- and twenty-first- century England. Elsewhere, we learn that Utopians, of both sexes, are guaranteed work that is suited to both ability and interest: of the other foresaid crafts every man learneth one. And the women [] and if any person [] be desirous to learn also another, he [] occupieth whether he will. However, this employment system is very regimented. Each day begins at four oclock in the morning and consists of three hours of work, followed by lunch and a two hour break, then another three hours of work, then supper, and then everyone goes to bed at eight oclock, and eight hours they give to sleep. In this light the Utopians strict workdays seem more like that of prisoners than of citizens of a democratic nation like Utopia purports to be.

The extract also lists the lack of distractions and vices in Utopia, such as alehouses, brothels, hiding places, and places for secret meetings. Clearly, the rulers of Utopia recognise alcoholism and adultery as dangerous threats to social order, and the absence of opportunities for drunken and licentious behaviour is evidence of the importance of strong family and marriage bonds in Utopia, or in other words, More [] makes family life the most important institution among the Utopians, with adultery being a potentially capital offence. Yet in spite of this firm image of family and marriage, the words no hiding places, no [] secret meetings and in full view of all convey a sense of exposure or surveillance. The latter quotation highlights the Utopians lack of privacy, which seems a high price to pay in order to be perceived as behaving in a respectable way. Thus, there seems to be very little choice but to conform to social rules.

The final sentence of the above extract paints a very attractive picture of the quality of life of the average Utopian in the fact that it there seems to be no poverty on the island. This is apparently because everyone share[s] everything equally, which refers to the Utopians distribution of private property, as is described elsewhere in the book: this they do freely without any benefit, taking nothing again of them to whom the things is given [] So the whole island is as it were one family or household. The Utopian distribution of wealth ensures that there is no poverty or beggary in Utopia and this is an admirable thing, which thus also criticises contemporary attitudes to material possessions, or in other words: Utopians not only do without money but also despise [] the symbols of wealth to which Europeans were so attached. However, such a system does not tolerate individuals desire for personal possessions and this intrudes on ones personal freedom, and so if this were enforced in a real community certainly many would resent having to give up such personal possessions and privileges.

In conclusion, Mores Utopia with its guarantee of jobs and its lack of vices and poverty has many attractions, but it is doubtful that any modern person would want to live there in light of its regimented schedules and its demands on our personal freedoms and possessions. Moreover, Utopia clearly criticises the contemporary social values and practices of Mores time, and in this sense it is difficult to come to any certain judgements as to how seriously More meant the book as a blueprint for a realistic alternative society.

Birmingham And The Industrial Revolution

Birmingham was one of the most significant cities in the development of the industrial revolution. How did it achieve its position of prominence in early industry.

Birmingham is located in Britain's largest royal hunting ground, just outside the Forest of Arden. Birmingham town had a very interesting Saxon name. By dissecting the name, Birmingham, we know that during the Saxon's times a man named Berm and his family - or "ing" - kept their home - or "ham" there.

Domesday Book had the first official mention of Birmingham. Birmingham Manor was a small place, as there were only 9 houses, may be around 50 people, other than the associates of the Lord of the Manor. The boundary of the land having the manor in it is mentioned to be having 4 hides. A hide is supposed to be approximately 120 acres of land. So, there were 480 acres, and not the whole land would be the arable land stated.

Peter de Bermingham, Lord of the Manor of Berm, was granted a charter in 1166 to hold a market every week on Thursday, and given permission to levy tolls on goods and produce sold there. The privilege of holding a fair each year for four days, starting on Holy Thursday, was secured in 1251 for the Manor of Birmingham. Such institutions flourished since Birmingham was on the River Rea at the only decent crossing in the district; therefore, it was a natural centre where track ways (no proper tracks existed) came together. Traders and craftsmen started settling in Birmingham to be close to the market. Since Birmingham was a manor, not a town, no irksome restrictions had to be observed by smiths, craftsmen, tanners, or gunsmiths in the Middle Ages. They could display and sell goods unhindered, enjoying the same privileges held by those who traveled to the increasingly flourishing town for trading. This liberty encouraged those of enterprise and ambition in the neighborhood to go to Birmingham, where they could work with no disturbances and compete with anyone. Thus, the town thrived and grew in the 14th and 15th centuries.

In Tudor times both banks of the Rea were filled with water mills and the workmen of Digbeth, Deritend and the nearby boroughs of Rea used the water wheels to turn the early machines. However, still more important is the fact that Birmingham was the only region with good supply of drinkable water, sufficient enough for the ever growing population.

The increasing number of patents granted to Birmingham tradesmen and inventors in the early eighteenth century shows the strong spirit of inquiry and initiative which was spreading throughout the town, and the great improvement of tools and processes. For instance, a certain John Taylor took out a patent for cast-iron hollow-ware in 1779. Henry Clay, one of John Baskervilles apprentices, patented papier-mache in 1772, while two brothers named Wyatt patented a machine for cutting screws, work which had hitherto been done by hand. Another townsman, named Harrison, made a steel pen for Dr. Priestley. Josiah Mason later started one of the largest factories in the world for the manufacture of pens. There were many more inventions about this time, so you will understand why Birmingham became so busy and progressive.

Komodo Island - The Environment Of Komodo Dragon

Komodo Island is an additional wonderful place that located in Indonesia. In this island, you are able to see the most unique animal and you'll only find in this island; Komodo dragon. It's also the most suitable destination for fishing.

Komodo Island is found only several degrees from equator. This is the location where Komodo dragon lives. The island is dry, rugged, and covered in scrub and also palms, nevertheless it can give you with many great views.

Komodo dragon is the largest species of lizard that only could be found in Indonesia. They will grow up to three meters long and more than 95Kg weight. Although it is big, the Komodo dragon is agile to climb and swim. It is one of the world's most unique wildlife and this is the main reason many people visit Komodo Island.

There are many selections of marine life within the Komodo Island area. Both south and north are deep seas that bring plankton and many nutrients that fed the entire marine creature.

Komodo Island is clear and rich of plankton that offers food for the various marine species life and attracts dolphins and whales. It's an superb snorkeling and scuba diving simply because the coral reefs are in good condition. Pantai Merah (Red Beach) is really a popular and incredible snorkeling region.

Komodo Island is beautiful and unique region because it provides divers numerous options of both temperate and tropical diving within the scant space of 10KM.

Because of its vastness, you will find 2 seasons for diving komodo, the winter for the cooler and also the summer for the warmer. The main reason in enjoying diving Komodo Island is the visibility and in this regards, the north is much more predictable.

Komodo Island is also the best location for many photographers to capture many moments because it provides you with spectacular views and much more animals such as buffalo, horse, and much more komodo dragon that up to 3 meters lengthy. The Rinca Island, the component of Komodo National park also have stunning view to see numerous kinds of wild things like komodo dragon on trail area and nest of female to lie the egg on the heating season.

The Importance Of Atms In Modern Society

What is an ATM?

ATM or automated teller machines are one of the greatest inventions of mankind. It uses most unique and up-to-date scientific mechanism to help people perform financial transactions. ATMs can be used at any place without the need of cashier or bank teller.

It is very convenient and reliable way of accessing your own money. You can have your cash at any time without the need of going to the bank. ATMs are not only used by banks but by retail stores, shopping malls, hospitals and so on. They use ATMs to ensure that their customers never run out of money while they purchase products or services.

Operating ATMs are very easy. You need to have your debit or credit card to access your cash. You can swipe your card to pay your bills. ATMs are useful in giving you ready cash in just five minutes.

The Uses of ATM

ATMs are essential part of the banking industry. The bank customers can take out their cash from their local ATMs and know about their bank account transactions at any point of time. By this way you can vouch of having safe business with the bank, thereby saving your time and need to visit the bank.

It is not always possible to carry cash with you. But with the growth of ATMs, you just need to have your ATM card while you go for shopping. Like all other places, the use of ATMs has become quite popular in North Carolina. Almost all shopping malls and retail stores of Carolina have cashless ATMs. You just need to swipe your ATM card to pay your shopping bills.

Today, every gas stations or petrol pumps of North Carolina have ATMs counters. They are so handy that you can just simply swipe your card in the ATM machine to pay the required amount. ATM is the most secure mode of transaction because it releases you from the burden of carrying money everywhere.

Types of ATM available in the market

ATM machine companies in NC has developed many types of ATM such as onsite or offsite ATM, mobile ATMs, cash dispenser and many more.

The onsite ATMs are designed to be used in the branch of the organization. Whereas the offsite ATMs can stand at any place such as shopping malls, grocery stores, airport, and restaurant.

Cash dispensers or withdrawals are mainly designed to be used by banks. Its purpose is to disburse money to the bank customers. Apart from that, the dispenser gives you detailed statements about your account cash transactions and available balance.

Mobile Or portable ATMs are machines on wheels. This vehicle travels from one place to the other to provide quick financial assistance to the public.

Today with the advent of new technology, even the best ATM Company is trying hard to produce more sophisticated and updated version of automated teller machines.

The Word love Is Overused In Todays Society

The word "love" is used in many different situations. The word is defined as an extreme affection towards someone or something; however this is not the case in which it is used by most.

People tend to use the word just the same as any other. No actual meaning to it -- it seems that whenever someone says "I love you" they don't actually mean it. The meaning I LOVE YOU has now shrunk to a simple I love you. It has lost its significance, its shnaz!

I hear young people saying it all the time, fourteen, fifteen year olds telling it to each other like candy. It should be something special, not something you throw out at somebody who you've only known a week or two.

Love is developed over a long period of time. Yes, there are those few cases of "love at first site," but this is a very rare occurrence and shouldn't be someone's first priority to claim their love the first moment they see them.

Love is when you would do anything to be able to see this person. It is when you jump in front of a car and push your love out of the way to save their life. It is when you can't stand one moment without him/her. It is when you think about him/her the first moment you wake up and the last second before you sleep at night. Love can not be duplicated. Love is love and everything else.

You can not claim you love someone unless you have that special feeling deep down whenever you see that person. You feel lifted off your feet and have all your fears taken away.

The word should not be thrown around like a piece of meet, but preserved for that special someone who will not leave you for another woman or man and would do anything for you to be with them and you the same.

Save the word for the right person. Preserve the meaning of love and use it towards those who deserve it.

The Crucial Role That Social Welfare Professionals Play In Society

The role of a social worker is performed in numerous settings which include institutions, counseling services, fields and everything related to an individual's everyday issues that are expected to stunt one's progress in life and society. An individual who adopts serving mankind as a profession indicates that a person nourishes a strong and passionate energy for human welfare and thus, is all set to counsel people and solve their personal and social issues.

In the world of today, social welfare work is a proper profession and is directly associated with community improvement, individual welfare, stable public administration and health and consistent societal development. On a social scale, this means bringing about strong prevalence of health, medicine, education, and awareness about substance abuse. This also includes legal protection and assistance by the government, to contribute to public management and administration. These are just some of the issues encountered by a social worker, and are immensely challenging as well.

With a crucial role being performed by a social welfare professional, it is without a doubt that one refers to this field as a very challenging one, and hence is highly valued in the present world. Not only does it help one to be more aware of the ongoing issues that are faced in society, it provides them with a platform which they can employ to address any deteriorative matters such as drug abuse, economic instability, dearth of education, physical and psychological negligence and poverty.

The reason why social work is valued by people in general, is because they are provided with sincere counseling. Their strengths are highlighted, and they are encouraged to the maximum to integrate various strategies in their personal lives to improve their living style on their own. These seemingly trivial matters have a profound and tangible effect on individuals, and have been witnessed to have worked as an ice-breaker for socializing in the community.

Operating like a common man who is well-informed about the challenges of life, has the positive intent to overcome any negative forces and inculcating the spirit to live life at its best, means that a society with immense improvement is at work. This is one of the chief feats recorded only through the extreme support of human welfare work. No wonder today, social welfare profession is given utmost significance, and many with proper qualification are encouraged in this direction, to enhance the scale of societal improvement and development.

eGov KE Srinagar Interview - Venugopal Ramanathan, Head of Sales, Trimax

tv.eletsonline.com

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Elets - A platform for disseminating creative ideas on ICT

Elets Technomedia is a technology media and research company that focuses on ICT in government, education, healthcare, agriculture and rural development sectors. Our mandate is to provide effective information on latest development in different ICT tools, techniques and their applications across our verticals through premier print publications, online portals and premier events, seminars, conferences and summits. Elets has created a name for itself as a technology media and research vendor of choice.

Strategies

To strengthen and facilitate knowledge sharing platforms engaging with partners across the globe through International conferences to provide cross-cultural grounding to stakeholders and participants To provide stakeholders with a platform to share models of best practice, knowledge and experience on a range of issues in the domain of ICT in Governance, Education, Health, security, Urban and Rural Development To mobilise the communities towards creating a digitally informed knowledge society based on shared understanding

Elets Focus Areas

Elets provides an unmatched versatility for working with multiple partners and consultants to mutually share knowledge. With a vision to provide effective information on latest development in different ICT tools, techniques and their applications across various verticals with focused reference to governance, education and health, we

a) bring niche monthly publications;

b) provide knowledge exchange fora and

c) conduct research projects, primarily through Events & Conferences.

Social Engineer Media Its Role In Society

About media

Today, media is playing a major role in most of the fields. It is an intervening agency or instrument which works as an intermediater to provide or gain information.
There are many types of media such as mass media, news media, advertising media and social engineering media. Lets have a look at this type of media-

Social engineering media is the one kind of security attacks in which the social engineer manipulates a particular person to reveal secured information to steal data, access computer or cellular phones, cash and even your own identity. This kind of security attacks might be simple or complex. However the intension of these hackers is to gather the required information using the social engineering techniques.

Social engineers

The social engineers who want to gather information would contact the victims over the mobile phone or through websites they are visiting often. We could also say it is an illegal acquisition of sensitive information or improper access privileges by an unknown person by establishing legitimacy in the mind of the target.
It is an act of psychological manipulation introduced by hacker-turned-consultant Kevin-mintick. It is simple form of fraud applies to trickery or cheating for the purpose of gathering confidential information from others.

Usually the social engineers would use the techniques which are associated with social engineering which are based on particular attributes of human decision making. There are various combinations of attack techniques. Some of them are pre-texting, diversion theft, phishing, IVR or phone phishing, baiting etc. Other types of common tricksters or fraudsters are also considered as Social engineers.

Tricks and techniques

Nowadays the popular techniques include spoofing or hacking IDs of the people using famous e-mail IDs such as Gmail, yahoo, hotmail etc. This kind of hacking is frequently happening all over the world to find out credit card account numbers and their passwords, online banking Ids etc. They would also hack private emails and chat histories and edit them to extort money and creating distrust among individuals.

Media related to Social engineering kills on qualities of human nature. The truly successful social engineers would get any information from people without the sign of raising suspicion as to what they are doing. It is the hardest form of security attack to protect against because it cannot be protected with hardware or software since they are directly contacting the people for confidential information...

Categories

So for successful defence we need to make the public aware about this and should ensure that they to follow it strictly. SE is based upon two categories such as human-based and computer-based.

In human-based hacking, a person would interact with another person directly through mobile or emails to get some confidential information. However in computer-based, there will be human interaction but not directly. They will create a software in such a way in which it would retrieve the desired information from the target with or with out their knowledge.

In some cases, the SEs would produce virus and Trojans and send through an email to get the information. So it is always advisable to be aware and cautious about these social engineers or cheaters to avoid such bad occurrences.

Corporate Candy Canada Gift Baskets For Business Events

Gifts convey the thoughts of our soul to the very best. Be it on birthdays or anniversaries, gifts form the integral part of any occasion. There are gifts for any and every occasion. Whether you choose a box of chocolate or candy Canada or some personalized gifts or a beautiful gift basket, be sure to convey the feelings of your heart to the very best with some wonderful gift ideas.

Many a times, we often ponder for the right gifting idea for an occasion. In such a dilemma, the idea of presenting a gift basket will do pretty good to your thoughts! A gift basket comprises of an array of gifting articles that are bundled into one. There are wide array of candy Canada gift baskets available to suit the spirit of every occasion. Be it on Mothers Day or Valentines Day, these gift baskets make the perfect present that will attest the right spirit of any special event. Nowadays, corporate gift baskets have also become a popular gifting idea. Other than serving the business purposes and leaving an impressive mark on the clients, the corporate gift baskets Montreal are also innovative way of rendering the appreciation and regards to office seniors, colleagues and business associates.

While you are opting for a corporate gift basket, there is an array of option to choose from. A gift basket with an assortment of chocolates or a candy Canada gift basket with a gamut of mouth-watering candies will become a perfect token of your appreciation and reverence. You can also choose a gift basket full of savories and delicacies such as freshly baked cakes and breads, cup cakes, cheese sticks, crispy cookies and likes. The gift baskets are sure to connote your heartfelt messages and leave a right impression on the corporate community.

Apart from the candy Canada gift baskets and chocolate gift baskets, you can also gift sport related articles to your business clients. A golf gift basket, for instance, can be presented to the clients. The kit may include couple of golf balls, a sport tee-shirt, coffee mugs, some cookies and the likes. Innovative ideas as these will be a humble gesture that shall rightly enthrall the receiver.

There are many gifting companies that will facilitate you in choosing perfect corporate gift baskets Montreal. These companies prepare the gift baskets with an enticing array of articles to suit your purpose to the best. They exclusively prepare the baskets, pack the same elegantly and help you meet your needs. You can also order these companies to prepare a personalized corporate gift basket. You can order your gifts online and can be rest assured that your gift basket will be delivered right on time. The payments can be made online and you may also track the status of your orders. This process of online gifting will lessen your hassles and at the same time shall assure you the right value for money.

However, you need to choose the right gift basket that will aptly synchronize with the likings of the recipients. Be it a candy Canada gift basket or a Thanks-Giving Gift basket, but a thoughtfully chosen corporate gift baskets Montreal would surely help you in your endeavor to build a long-lasting relationship with your business clients associates.

Whats The One Thing You Wont Hear In A Society Obsessed With Avoiding Responsibility

Am Not, You Are

Is it just my cynical perspective and observation or have we actually become a society obsessed with avoiding all responsibility for our own bad behaviours? Kind of like five-year-olds denying we ate the chocolate cake when the remnants are plastered all over our chubby little faces? Have you noticed how many people seem to do shitty things that are somehow not their fault?

Please tell me you have.

Despite their knowledge, intelligence and freedom of choice, they are somehow not responsible (in their mind) for their actions or the impact those actions might have on the lives of others.

Wow, how convenient is that? Conversely, when they do something positive, its all them. Of course it is.

It Wasnt a Mistake; It Was Me

Is there any chance that when someone does something bad (wrong, destructive, violent, hurtful, illegal) in 2011 they might actually step up to the plate and say Yes, I did it? It was a bad thing and I did it intentionally. I take full responsibility for what I did. It was all me. I have no excuse, no lame explanation and no self-serving defence. It wasnt (somehow) my parents fault. Or my third grade teacher. Or those video games I played.

And it wasnt because of drugs, alcohol or some temporary blackout. It wasnt because I was momentarily and conveniently insane. No, I was just a selfish prick. A normal human being doing a bad thing. It wasnt because Im misunderstood, disadvantaged or socially inept. I didnt accidentally, unknowingly or unintentionally hurt that person. I did it on purpose. I stole the money. I pulled the trigger. I made that decision. I did that bad thing and I did it consciously. I didnt accidentally cheat on my partner; I did it strategically and with considerable planning. It wasnt a mistake; it was my intention.

Total honesty and responsibility: what a crazy concept. How frickin refreshing would that be?

Not likely, of course, but refreshing nonetheless.

However

Now, before anyone jumps up and down and screams you intolerant pig, read the following carefully and understand where Im coming from.

Im the first to acknowledge that some people have serious emotional and psychological issues over which they have little or no control. Of their feelings or their behaviours. These are legitimate issues and problems and these are not the people Im talking about today. No, Im talking about the relatively intelligent and competent majority who strategically and intentionally behave badly (badly being a generic and innadequate adjective here but you get my drift) to meet some need or desire of their own with little or no respect for the happiness, safety or personal welfare of others.

Oh, all right then.

The Blame Game

Im a little tired of high-profile people doing bad things and then failing to (even remotely) take responsibility for their behaviour. I wont name names (it serves no positive purpose) but when we expose our kids to successful, talented, intelligent, charismatic, famous people doing destructive crap to themselves and others with little or no (apparent) consequence or punishment, it sends the message do whatever you want and if you get busted blame someone or something else.

Call me old-fashioned but I believe we should all (high-profile, low-profile and no-profile) be totally accountable and responsible for our behaviours. All day, every day. Not only when its convenient. I also believe there should be consequences (good and bad) for our choices and behaviours. If Im capable, competent and happy enough to accept the praise and rewards when they come my way, then I must step up to the plate and accept responsibility when I f*ck up. And I have. Many times.

Show me the person who never does anything nasty, stupid, selfish, destructive or dishonest and Ill show you where the Easter Bunny lives.

I know some people will think that Im over-simplifying a complex issue here. Interestingly, I believe many people are complicating a relatively simple issue. For me, changing the current Its
Not My Fault paradigm all comes down to five things: honesty, accountability, courage, humility and a willingness to do better.

And how complicated is that?

Events Management Company Jodhpur Rajasthan

Company Profile

Eternity vacations and holidays
Eternity vacations and holidays is a name which is known for its dedication to customer satisfaction and quality services. We tries to understand your requirement first than we serve you according to that. We promise you to provide excellent services in reasonable cost. We try to show Real Rajasthan to our customers. We manage all types of tours package according to your interests. Company provide various tour packages to take experience incredible culture of Rajasthan and feel this prosperous land.

Events Planning
Company also provides events planning facilities to customers. Company's events planning services includes
Royal Wedding
Corporate Events and Seminar
Company meeting and Conference
Cultural Functions
School College Programmes

Theme Party
Birth Day Parties

Wedding Celebration
Wedding ceremony plays an important role in Indian culture. A marriage is perhaps the most important social occasion for any family as for the individual in India. But now days marriage has become a status symbol also. People want to make their wedding unforgettable. So fulfill to wish of people royal marriage is one of the best ways. We provide the facilities of theme wedding. We provide decoration, foods and outfits according to the theme to our valuable customers.
Facilities:
Bride and groom Outfits, Wedding Instruments, Lunch and dinner package, Vintage car, Venue arrangements.
Theme party and function
We organise theme parties and function according to requirement of customers. we arrange all those things which are required for success of theme party.
Corporate Events and Seminar
Corporate events are most useful for company promotion and develop brand image. Company seminars organize for employee recruitment, Group discussion and for improve company performances. Our highly qualified professionals manage everything regarding company scenerio.
Company meeting and Conference
Non Formal or formal company meeting are organised for various reason like get together, employee welfare, release press news and company results, announcements and such kind of reasons. Our event management team gives best design schedule to fulfill company prospectus.
BirthDay parties
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Birthday party is most common fun event and the event requires light decorated place with full of enjoyment and joy. We make your birthday event cool and stylish for your family and invited person's.
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